Overview

Underlying everything we do and everything we believe in is a set of our core values. These guide us to deal with every aspect of any issue we might encounter in our personal and professional lives. These values help us grow inside and outside, personally and as an organization.

Smart Governance

We are committed to running our business successfully and efficiently. Providing long term benefits to our employees and shareholders, and enriching the lives of those whom we serve by fulfilling our corporate responsibility to the best of our ability. We expect excellence from all processes, whether they relate to policy formation and accounting procedures or product development and customer care.

Our People

The success of any organisation is largely dependent on the people working for it. Our people are our greatest asset. Each member of our team is considered equally important and provided constant training, motivation and guidance. We possess a dedicated staff of the highest caliber dedicated to making our business a success. We seek and retain people who feel there is no compromising on excellence, and a corporate culture in which our family can grow and thrive. Heading our multi-talented team is our leadership of experienced senior management. Together, we know how to combine our skills and knowledge to deliver state-of-the-art solutions to our customers. We ensure that every employee has the opportunity for maximum professional development. To achieve this goal, we seek to provide challenging work prospects for all employees. Each person is compensated and rewarded for his or her performance and hard work on a strict merit basis.

Work Environment

Our policies and core values are aimed towards creating an informal yet stimulating teamoriented work environment with a culture of sharing and open communication. We cherish the diversity of viewpoint of every individual; we realise this encourages innovation and develops character. All employees have the right to a stress and injury-free work environment. We ensure our employees safety and health by providing various inhouse facilities such as gym and making sure that all staff understand and uphold our safety policy. All our employees are permitted and encouraged to afford time and attention to personal concerns.

Conservation

We expect and encourage our employees to actively participate in community service and to take care of the environment entrusted to us as citizens sharing the earth’s resources.

Customer Satisfication

We are customer-driven; we go the extra mile to make sure our clients’ expectations are met and exceeded on every issue. We partner with leading companies to arm ourselves with the latest technology and provide customers with innovative solutions in the most cost-effective manner available.

Ethical Behaviour

We make it clear that being sincere, honest and decent human being takes precedence over everything else. In Onhardt Tobacco family, there is an all-round respect for elders, tolerance for equals and affection for youngsters. Managers are expected to lead from the front, train junior colleagues through delegation, resolve conflicts speedily, be visible at all times and act as role models for the others. We make sure that all our processes and methods conform to the highest ideals of professional behaviour. Our organisational structure is straight-forward and need-based; accountability is transparent, consistent and both horizontal and vertical.